Privacy Policy

The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.

Right of Access:

You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past twelve (12) months. Once your request has been received and verified (see Exercising Access, Data Portability, and Deletion Rights), we will disclose to you:

• The categories of personal information we collected about you
  
• The categories of sources for the personal information we collected about you
  
• Our business or commercial purpose for collecting or selling that personal information
  
• The categories of third parties with whom we share that personal information
  
• The specific pieces of personal information we collected about you (also called a data portability request)
  
• If we sold or disclosed your personal information for a business purpose, two separate lists disclosing:
  
  • sales, identifying the personal information categories that each category of recipient purchased; and
    
  • disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.
    
• Please be advised that we do not provide these access and data portability rights for B2B personal information.
  

Right of Data Portability:

In response to a request of disclosure, we must provide personal information in a readily useable format to enable you to transmit the information from one entity to another entity without hinderance.

Deletion Request Rights:

You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights), we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.

We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:

• Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, or otherwise perform our contract with you.
  
• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
  
• Debug products to identify and repair errors that impair existing intended functionality.
  
• Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
  
• Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
  
• Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
  
• Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
  
• Comply with a legal obligation.
  
• Make other internal and lawful uses of that information that are compatible with the context in which you provided it.
  

Please be advised that we do not provide these deletion rights for B2B personal information.

Right to Non-Discrimination:

You have the right not to be discriminated against for having exercised your rights under the CCPA. We will not:

• Deny you goods or services
  
• Charge you different prices for goods or services, whether through denying benefits or imposing penalties
  
• Provide you with a different level or quality of good or services 
  
• Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services
• Threaten you with any of the above
  

Exercising Access, Data Portability and Deletion Rights:

To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by either:

Calling +1-760-652-0011.

Or

E-mailing contact@ultracomm-inc.com

Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. 

You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:

• Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or are an authorized representative. Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
  
• We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.
  
• We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

Response Timing and Format

We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time, we will inform you of the reason and extension period in writing.  We will deliver our written response by mail or electronically, at your option.  Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.  We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Do Not Sell My Personal Information:

We will not sell your personal information. However, under the CCPA we are required to provide a link that allows you to opt out of the sale of your personal information.

Please email contact@ultracomm-inc.com or call +1-760-652-0011.  

Sources of Personal Information:

We obtain the categories of personal information from the following categories of sources: 

• Directly from you. Personal information that you provide through our contact form. 
  
• Indirectly from you. For example, from observing your actions on our Website and that which is collected from our service providers.
  

Purposes for Collecting Personal Information:

Your personal information will be captured in an internal database, but will only be used for purposes of processing orders, inquiries, requests that have been placed with us, marketing purposes, or shared with our service providers.

Personal Information We’ve Disclosed for Business Purposes:

We may disclose your personal information to a third party for business purposes such as Website hosting and maintenance, error monitoring, advertising analytics, security, debugging, performing various services, internal research or for improvement purposes. When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.

We share your personal information with the following categories of third parties: 

• Service providers
• Data aggregators
• Auditing vendors